Influencing and Negotiating with Integrity

Aware of our background in using NLP to improve communication skills, Yorkshire Forward approached us to develop a 2 day programme designed to improve the influencing and negotiating skills of some of their people.

We developed, and delivered on multiple occasions, a programme containing a stimulating mix of theory and practice, of exploring models old and new and of trying out those models; it involved solo and group work; it took participants away from the workplace to acquire new knowledge and back into work to put the new Knowledge into Action in workplace influencing and negotiating situations.

The programme consisted of two separate days, separated by two weeks during which people practiced their new skills and reviewed how to become even more effective.

Day 1 – Influencing

Effective negotiators recognise that the action starts well before the formal “across the table” sessions, so we will spend a day exploring how to be more effective during the build up to the end-piece.

“That’s not what I meant” – an exercise in misunderstanding

The importance of Rapport reading body language (and its’ limitations)

Internal state control

Modelling great influencers – if they can do it the so can you?

How do they actually do it?

Introducing a Best Practice Model

How our Values affect our approach to negotiating

Really understanding your objective and that of your ‘other parties’

Day 2 – Negotiations

In this session we understand how to prepare for and execute effective face-to-face negotiations

Principles of effective negotiations

Objective setting in negotiations

Conflict resolution styles

Probing into what they are really saying

Taking the view from the “other side” - how to figure out what is important and what they might want

Using ‘soft language’ to bypass potential blockages

10 Ways to be a better negotiator

For more on how we can help you, your team or your company to improve your communication, influecing and negotiation skills, please contact us...

...by phone on 0845 6525890/0845 1235890

...by email to Hidden Resources